Genesta can be engaged to be the single point of contact for managing all your hardware and related service contracts, from multiple vendors. We implement a tracking system with online visibility, to ensure that your hardware is configured properly and ready to use when returned to production. We can also maintain a hot spare parts pool, to minimize production losses to due lengthy replacement part delivery timelines. With our “per incident” pricing, you don’t have to pay an annual maintenance/retainer fee. We charge a flat fee per incident, so you only pay for what you need. No long term contracts. No ongoing retainers.